Packaged Pump Systems (PPS) is one of the UK's leading water management specialists, trusted by property owners, contractors, consultants and facilities managers to design, manufacture, install, monitor and maintain systems that keep buildings dry, compliant and fully operational.
Established in 2007 and headquartered in Bishop's Stortford, PPS brings together more than 25 years of industry experience. What began as a specialist manufacturer of submersible sump pump stations has grown into a complete water management business serving residential, commercial, hospitality, retail and public sector clients across London, the home counties and the wider UK.
At the heart of the business is British manufacturing. PPS produces over 2,000 pump stations every year, including the industry leading Dual V3, the original design that set the standard for basement groundwater protection. The range extends to foul water systems, cold water booster sets, the PowerMaxx2 battery backup family and the AlertMaxx2 intelligent control panel, all engineered and built in house to BS8102 standards.
Where PPS truly stands apart is what happens after installation. Through its SideWinder monitoring technology, the company provides genuine 24/7, 365 day remote monitoring and predictive maintenance, receiving live performance data from client systems every 15 minutes and detecting the majority of potential failures before they occur. Thousands of properties are protected under PPS maintenance plans, supported by a dedicated in house customer team and a nationwide network of fully qualified field engineers who answer the phone at any hour, including Christmas Day.
The service offering covers the full lifecycle of water management. Alongside pump station manufacture and installation, PPS delivers project design and technical specification support, civils works, water testing, tankering for chambers of every size, structural waterproofing through its partnership with Wykamol, and complete facilities management packages for both residential and commercial estates. For clients, that means one accountable partner from first site survey to decades of dependable operation.
The results speak for themselves. PPS holds a five star Trustpilot rating from more than 1,600 verified reviews, alongside memberships of the BPMA, the Pump Distributors Association and the Chartered Institute of Plumbing and Heating Engineering.
Whether protecting a family basement, a hotel, an office development or critical public infrastructure, PPS delivers on a simple promise: precise, passionate service and complete peace of mind. As demand grows for resilient, intelligently monitored buildings, PPS is the water management partner that high performing commercial clients turn to first.