Grounds Care
Protecting people and the environment
The discovery of Hemlock, a poisonous plant, on an overgrown path near a primary school in Suffolk has brought the issue to public attention
Grounds Care
Summer grounds care
Summer is here and that means more people are using our green spaces, how can we make sure that they are at their best for all those visiting?
Procurement
Carbon reduction in procurement
You might have noticed that some suppliers on Crown Commercial Service frameworks now have a carbon reduction plan. But what is it and how does it work?
Technology
Framework RM6277 Non-Clinical Staffing
Public sector recruitment is not easy, but Crown Commercial Service’s Non-Clinical Staffing framework is here to help
Technology
Five into one: How Buckinghamshire Council transformed Revenues and Benefits for residents
Clive Jones, head of revenues and benefits for Buckinghamshire Council describes his experience of merging five councils into one unitary authority and shares some of his key learnings
Technology
Specialised AI trains chatbots for customer service excellence
In recent years, customer service has been abuzz over the AI revolution and what it means for contact centres. Will chatbots spell the end of human agents? This was more hype than reality, but there has indeed been a revolution and its mascot is ChatGPT
Local authorities – local collections
Local authorities play a vital role in the governance and development of all our lives and society, and one important aspect of their responsibilities is the collection of money, writes Stephen Kiely
Waste Management
What is WEEE recycling and why is it important?
Waste Electrical and Electronic Equipment recycling (WEEE) is a specialist part of the waste and recycling system
Waste Management
Zero waste to landfill
What is zero waste to landfill and how can it be achieved?
Transport & Roads
The road to net zero
In January, the government announced £30 million to fund innovative projects to decarbonise roads

*NEWS